Terms & Conditions
1. We do not accept purchase orders without a completed order form. These terms supercede any terms and conditions of a purchase order or written bid.
2. APO and FPO orders are shipped parcel post. Otherwise, shipping is via UPS ground or motor freight carrier. We reserve the right to deny customer-specified carriers or accounts. If books are returned to School Mate® because no one was available to receive the shipment, or if freight is rerouted, the customer is liable for any additional freight charges.
3. Errors from inadequate proofing or material inadequately submitted are not the fault of School Mate.® School Mate® cannot be held responsible for changes after the book is in process.
4. Books cannot be returned.
5. Defective books, not due to shipping damage, must be reported to School Mate® within 90 days of ship date. School Mate® reserves the right to repair, replace, or credit defective books. Books damaged due to shipping must be reported within 7 days.
6. If press-ready handbook pages are submitted, a proof will NOT be sent to the customer.
7. Due to our production process, a separate order form is required for each agenda product, and each will be shipped, priced, and invoiced separately. Multiple orders cannot be combined for volume discounts.
8. Payment is due Sept. 1, 2012. Payment for orders shipped after Sept. 1, 2012 is due upon receipt. Accounts 30 days past due will be charged 1.5% interest per month (18% annum) or maximum allowed by law. We reserve the right to require prepayment. All prices are based on USA currency.
9. If order is canceled, customer will be liable for any actual costs in preparation or production of the order.
10. Ship dates are based on the day AFTER the order is received and based on our production schedule. We are not responsible for delays in shipping or receipt of order due to strikes, shortages, heavy seasonal demand, or any other reasonable causes beyond School Mate’s® control. All ship dates are estimates.
11. The customer warrants that releases have been obtained to reproduce any and all copyrighted or trademarked material submitted for reproduction. The customer shall defend, indemnify, and hold School Mate®, its subsidiaries, and its authorized representatives harmless against all claims, suits, costs, damages, judgments, attorney fees, license fees, settlements, or expenses incurred, claimed, obtained, or sustained by third parties, whether for intellectual property infringement (including copyright and trademark infringement), dilution, misappropriation, or otherwise, because of the manufacture, use, marketing, or sale of agendas.
12. Supplies are limited. We reserve the right to substitute front covers and back covers.
